1. How can I place an order?
To place an order, simply browse our collection, pick your favorite handbag or a stylish pair of flat shoes, add it to your cart, and follow the checkout steps.
2. How can I track my order?
As soon as your order is shipped, you’ll get a tracking link sent to your email. You can also head over to the “Track Order” section on our website, where you can enter your order number and email to see your order’s status.
3. Do you ship internationally?
At the moment, we only offer shipping within the United States and do not support international shipping.
4. What payment methods do you accept?
We accept several main payment options, including:
– Visa
– MasterCard
– Amex
– Discover
5. Are your handbags and flat shoes made from genuine leather?
Yes, we offer handbags and flat shoes made from both genuine leather and premium synthetic materials. Each product description provides details on the materials used.
6. Can I return or exchange my handbag or flat shoes?
Absolutely! We have a straightforward return and exchange policy. Just check our “Returns & Exchanges” page for all the details and eligibility requirements.
7. How do I determine the correct size to order?
Each product page has a size chart available for your reference. Be sure to check it before placing your order, and if you need any help, our support team is happy to assist.
8. Do you offer custom or personalized handbags or flat shoes?
Currently, we don’t have options for custom designs, but we’re working on introducing customization soon. Stay updated by subscribing to our newsletter!
9. How can I contact customer service?
Feel free to reach out to us via email at info@mybagza.com or by using the contact form on our website. We usually respond within 24 hours.
10. How often do you release new collections?
We refresh our collection seasonally to keep up with the latest fashion trends. To stay informed about new arrivals, subscribe to our newsletter or follow us on social media.
Business Name: Mybagza.com
Phone Number: +1 864 345 6789
Support Email: info@mybagza.com
Business Address: 3478 Stockton Drive, Mount Pleasant, South Carolina, 29466, United States
Business Days: Monday – Friday, 9 AM – 5 PM